Privacy notice
Last updated: 8 November 2026
Who we are
This notice applies to the website and business activities of Dotara Group, comprising:
Dotara Trade And Industry Ltd. — 4th floor, rear office, 314 Regent Park Road, London N3 2JX, United Kingdom.
Dotara Amsterdam B.V. — Prof. W. H. Keesomlaan 12, 1183 DJ Amstelveen, The Netherlands.
Dotara Jerusalem Ltd. — Hadmor Meruzin 33, Jerusalem 9387039, Israel.
References to “Dotara”, “we” and “our” mean the relevant company or companies within the group. Responsibility for personal information follows the activities of each company and its role in determining how and why that information is used.
info@dotara.com is our common contact point for privacy enquiries and requests relating to any of these companies.
Information we collect
We may collect your name, business contact details, company, role, correspondence, enquiry requirements and relevant information provided during our business communications. This may include information you provide directly or that is supplied by your organisation or a business partner in connection with your enquiry or transaction.
Website service providers also process technical information needed to deliver, maintain and protect the website.
Providing information for an enquiry is generally voluntary. If necessary information is not provided, we may be unable to respond fully, prepare a quotation or supply the requested service. Certain information may subsequently be required for contractual or legal purposes.
How we use information
We use relevant information to respond to enquiries, identify suitable solutions, obtain technical advice and quotations, arrange supply and delivery, manage business relationships, provide after-sales support, maintain business records, protect our systems and interests, comply with legal obligations and handle disputes or claims.
Where EU or UK data protection law applies, the legal basis depends on the activity:
Our legitimate interests in communicating with business contacts, responding to enquiries, managing commercial relationships and protecting our business, balanced against individuals’ rights.
Performing a contract with you or taking steps at your request before entering into one, where applicable.
Compliance with legal obligations.
Consent where required.
Where Israeli law applies, we obtain consent where required and process information for the purposes disclosed to you or otherwise permitted by law.
Sharing information
Where relevant to your enquiry, transaction or ongoing support, information may be shared with:
Dotara group companies involved in the relevant business activity.
Manufacturers, suppliers and technical or commercial partners assisting with product selection, technical evaluation, quotations, supply, delivery, warranties or support.
Providers of email, cloud storage, website, IT and other business support services.
Professional advisers and authorities where necessary or legally required.
Information shared may include business contact details, relevant correspondence and technical or commercial requirements, to the extent needed for the purpose concerned. Manufacturers and other recipients may independently determine how they process information for their own responsibilities.
Storage, security and international processing
We use cloud-based business systems and service providers to manage communications and business information. We use appropriate technical and organisational safeguards, although no system can guarantee absolute security.
Our international operations may involve processing or access in the United Kingdom, the Netherlands, Israel and other countries where relevant providers or business partners operate.
Where international transfers are subject to legal restrictions, applicable transfer requirements must be met. These may involve recognised adequacy arrangements, appropriate contractual safeguards or another legally permitted mechanism, depending on the circumstances.
For information about the destinations and safeguards relevant to your personal information, or to request a copy of applicable safeguards, contact info@dotara.com. Appropriate redactions may be made to protect confidential information.
Retention of information
Retention periods depend on the nature of the information and the purposes for which it is needed. Relevant factors include:
The duration and status of an enquiry, project or business relationship.
The operating life of supplied equipment and continuing requirements for maintenance, spare parts, technical support, warranties or traceability.
The need to maintain relevant transaction records and commercial correspondence.
Applicable accounting, tax, regulatory and other legal requirements.
The establishment, exercise or defence of legal claims.
These factors may justify retaining relevant records for an extended period after a particular enquiry or transaction has ended. Personal information should not be retained longer than necessary for the applicable purposes. Once continued retention is no longer justified, it should be deleted or anonymised, subject to applicable legal requirements.
Website analytics and video content
The website uses its platform’s built-in analytics to understand overall website usage. According to the provider, this service does not use cookies or persistent identifiers.
The video preview image is stored with our website media. The YouTube player is created when you select “Accept & play video” and uses YouTube’s privacy-enhanced mode.
Activating the player connects to Google/YouTube, which receives technical and viewing information and may use cookies or similar technologies for analytics and advertising. Privacy-enhanced mode does not mean that no information is processed.
You may use the rest of the website without activating the video. Selecting “Close video” removes the player and stops further loading by that player. This does not undo information already shared or delete cookies controlled by Google. Your video choice is not saved across page reloads.
See Google’s Privacy Policy for details of its processing. Other external websites linked from our website have their own privacy notices.
Changes to communications and website features
If we introduce marketing communications, call recording or additional analytics, personalisation or advertising technologies, we will provide the relevant information before the new processing begins and obtain consent where required.
Any marketing communications will include an appropriate way to opt out. If calls are recorded, the relevant notice will explain the purpose and applicable arrangements. Optional website technologies requiring consent will remain inactive until that consent is given, with appropriate options to refuse or withdraw it.
Your rights
Depending on applicable law and the circumstances, you may have rights to access your personal information, correct inaccuracies, request deletion or restriction, object to processing, or obtain a portable copy.
Where we rely on legitimate interests, you may object on grounds relating to your particular situation. You may object to direct marketing at any time.
Where processing relies on consent, you may withdraw it without affecting processing lawfully carried out before withdrawal.
Under Israeli law, you may request access to personal information held about you and request correction of information that is inaccurate, incomplete, unclear or outdated, subject to applicable law.
Send requests to info@dotara.com. We may need to verify your identity. Rights are subject to applicable conditions and exceptions, including obligations to retain certain records.
You may also contact the UK Information Commissioner’s Office, the Dutch Autoriteit Persoonsgegevens or Israel’s Privacy Protection Authority. Where applicable, you may complain to the supervisory authority in your place of residence, work or the alleged infringement.
Updates to this notice
We may update this notice to reflect changes in our activities or legal requirements. The published notice will indicate its last update date. Where a change requires additional information or consent, updating this notice alone will not replace that requirement.